The European Union’s Accessibility Act aims to improve life for the ~120 million Europeans living with some form of disability. The Act brings focus to infrastructure, product and service improvements, such as a ramp for a wheelchair or reader versions of e-books for visually impaired persons. The Accessibility Act is ever more relevant due to the increasing population share of elderly people. The EU Member States have until 2022 to transpose the Directive into their respective national legislation.
Planners, policy makers and transport providers need to ensure accessibility for passengers with specific needs such as people with disabilities or senior citizens. This may include measures to ensure the accessibility of public transport or specific services such as 'dial-a-ride' schemes.