The aim of this training programme is to provide attendees with a full overview of what is at stake while building and maintaining a travel information strategy focused on the user needs and capabilities. 

The programme will introduce and illustrate a practical toolbox of methods needed to actually design and deliver efficient information systems all through the user journey, organized in five main categories: space related information, time related information, orientation, disruption and construction works, behaviours & rules.

The programme also includes a technical visit to the public transport network of central Paris. It will focus on the existing travel information systems and will be combined with a practical exercise offering hands-on experience to participants.