Rationale

A good Sustainable Urban Mobility Plan does not automatically lead to good results, only the successful implementation of the identified measure packages and actions does. In order to deliver the objectives effectively, appropriate management needs to be applied to oversee the implementation and to manage risks. This requires agreements with all actors involved in action implementation as well as a handover from the SUMP core team to the technical staff and regular communication with them throughout the implementation of actions.

Aims

• Formalise the roles of actors involved in measure implementation.

• Ensure sound coordination among all parties involved.

• Facilitate an efficient and effective implementation process and sequence.

• Address potential risks.

• Ensure transparency of implementation.

Tasks

• Stay active as the SUMP core team to ensure continuity between process development and implementation. Continue to meet regularly (e.g. monthly) throughout the implementation phase to keep a good overview of progress and plan contingency activities in case actions are not on track.

• Hand over factsheets describing the key aspects of each action to the departments and institutions in charge of their implementation. If not already developed before, prepare such factsheets. (For information on what to include in such factsheets see Activity 8.1 and 8.3, where they are usually developed.)

• Agree on management procedures and responsibilities. Each action should have one main person in charge of managing its implementation. Ensure that each action manager summarises the agreements in a work plan that serves as a common framework for all stakeholders involved in implementing the action.

• Assess risks and plan for contingencies (continuation of analysis in Activity 8.3). Which actions have strong effects on other actions, so that delays pose a risk to the success of the entire SUMP? How can you react if they get delayed?

• Keep regular personal contact with the action managers. Agree in what format and how often to get status updates by them (e.g. short informal phone calls only between SUMP coordinator and action manager to avoid bureaucratic overload). In case of difficulties, intensify communication, provide needed support and use decision maker backup to enforce the implementation of actions.

• Organise regular meetings to check the general status of action implementation. Meetings with the group of all action managers should be organised annually.

Activities beyond essential requirements

• Link the management of action implementation with wider performance management systems within the administration.

Timing and coordination

• Throughout implementation phase.

Checklist

✔ Handover of action factsheets to implementers.
✔ Coordinator and implementation steps agreed for each action.
✔ Risks assessed and contingency activities planned.
✔ Procedures for regular status updates by action managers established.