The INCLUSION project launches guidance for a fair(er) transport system

By Cláudia Ribeiro / Updated: 11 Jan 2021

Over the last three years, the EU-funded INCLUSION project has been looking at the challenges of improving accessibility to public transport in peripheral, peri-urban and rural areas. The work of the project has resulted in three key publications, which provide valuable guidance to local authorities, planners and practitioners that are striving to make mobility more inclusive, accessible and fair for all users. 

The three main INCLUSION publications are:

  1. How to make inclusive mobility a reality: 8 principles and tools for a fair(er) transport system:

How can we alleviate the risk of transport poverty for the most vulnerable users in rural, peri-urban, low-income and urban areas across Europe and beyond? This report aims to answer this question by providing recommendations and inspiration for transport practitioners working in the public and private sectors, as well as interested community stakeholders. 

  1. Evaluation of Pilot Labs: findings and lessons learnt for transferability:

Within the project, a number of Pilot Lab demonstration measures were undertaken, the results of which are the subject of this report. The most successful measures were those where extensive demand analysis or consultation on the requirements of users were undertaken and where the co-design of measures formed a key element of the process.   

  1. Business models for inclusive mobility: guidance for successful implementation:

This publication presents the results of INCLUSION's activities that aimed to identify the most promising business models and their potential for implementation in the prioritised areas. Starting from several business concepts and scenarios, 14 different business models were identified for inclusive mobility.

The project also produced a video on its findings: How to make mobility more inclusive and accessible for all.


INCLUSION was a 3-year European project that aimed to address a number of challenges related to the accessibility of public transport in remote urban and rural areas. In a fast-changing transport environment, where individuals’ mobility requirements have become more complex and the role of new forms of transport solutions is increasing, public transport continues to be a key requirement for people with specific needs. In some deprived urban neighbourhoods or remote rural areas across Europe, an efficient and inclusive public transport means greater access to jobs, educational and social opportunities.

Photo Credit: INCLUSION Project  

Article first published on the INCLUSION website on 22 December 2020.

Urban mobility planning