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Activity 2.4: Agree on work plan and management arrangements


The aim of the SUMP Glossary is to provide a brief explanation of specialist words, terms and abbreviations relating to the subject of sustainable urban mobility planning. The Glossary has been prepared by the CH4LLENGE project and as a result, there is a particular focus on defining terms relating to the four key challenges of plan development studied by the project, namely: participation, cooperation, measure selection and monitoring & evaluation. It is envisaged that, over time, the international community of mobility practitioners will add to the content of the online Glossary and produce versions in different languages.
A simple structure has been followed so that users can search for words, terms and abbreviations in a standard alphabetic format. For each Glossary term, the following information is provided:
• a general definition and, where available, a specific definition relating to transport and mobility planning;
• an explanation of why the term is relevant to sustainable urban mobility planning; and
• references to sources.
The preparation of the Glossary, including the selection of terms and drafting of definitions, has been informed by a review of relevant reports, guidance documents and existing glossaries. The key reference is the European Union “Guidelines - Developing and implementing a Sustainable Urban Mobility Plan” prepared for the EC’s Intelligent Energy Europe (IEE) programme by Rupprecht Consult (January 2014) and therefore this has not been identified as a source throughout the document. The outputs of the CH4LLENGE project have also provided a principal source of information and the official documents can be found at www.sump-challenges.eu.

Please note that not all the explanatory text is taken directly from the listed sources. The authors have sought to take established definitions and information as the basis and explain these in simple terms and relate them to the context of sustainable urban mobility planning where this was not previously the case.

By Admin Eltis / Updated: 04 Sep 2015


Developing and implementing a Sustainable Urban Mobility Planinfo-icon is a complex process. While a Sustainable Urban Mobility Plan is building on existing planning practices, these practices may have to be revised and optimised. It may also be necessary to take on new tasks, and to work across boundaries. These management arrangements need to be politically approved to create “security of the action”. All actors with a role in developing and implementing the plan need to have a clear understanding of who does what and when. A work plan document should indicate all necessary milestones for developing the Sustainable Urban Mobility Plan.



  • Clarify and formalise the roles of the actors and their resourceinfo-icon contributions.
  • Create “security” for the planning process.
  • Ensure transparencyinfo-icon of the planning process.
  • Secure a sound co-ordination among all planning activities.
  • Facilitate an efficient planning process, making optimum use of the available resources.
  • Address different types of planning risks.



  • Ensure that there is a clear political mandate and support for your Sustainable Urban Mobility Plan.
  • Determine a coordinator with responsibility and resources for organising the work.
  • Draft an overall work plan for the planning process, indicating all necessary milestones and ensuring political approval. Maintain a certain flexibility to amend the work plan as the work progresses.
  • Develop strategies to overcome barriers and fully exploit drivers (> linked to Activity 1.3 Conduct self-assessmentinfo-icon).
  • Agree on management procedures and tasks with all stakeholders responsible for planning tasks (also within your own organisation).
  • Assess risks and plan for relevant contingencies.
  • Monitor progress, enforce work plan implementation and/or adapt to changes.


Timing and coordination

  • From the outset – adoption of work plan for the planning process as a key milestone



Political mandate and support for your plan concluded.
Coordinator of the planning process determined.
Strategyinfo-icon for risk management and quality managementinfo-icon devised.
Work plan for your planning process developed and politically approved.


For more information

GUIDEMAPS Project (2002 – 2004)

Volume 1 of the handbook “Concepts and Tools” provides a framework for good project management and decision making (pp. 30-33).

Volume 2 “Factsheets” deals in more detail with the management of resources (FS 11, pp. 26-27) and how to overcome management process barriers (FS 31, p. 66).