Self-assessment methodologies internal meeting and review
A self-assessment can be as simple as a group of people who are involved in the planning process sitting down together to discuss the strengths and weaknesses of current processes and how to improve them. An independent facilitator can help in this. If desired, this can be coupled with a full SWOT-analysis. This method was used by Derbyshire County Council in the UK, as a way of improving its local transport planning processes, and of taking into account changes in other areas of planning that affected the LTP.
Another way of reviewing the planning environment for a Sustainable Urban Mobility Plan is by means of a peer review. This is where one or more sustainable urban mobility planners, or other experts in the field, are invited to review the situation in a city before it prepares its (latest) Sustainable Urban Mobility Plan. The peer reviewer can consider the quality of the planning process and organisations in place and can also help to benchmark its outputs and outcomes against the “best in class,” thus giving the city feedback on what it has done and what it has achieved, as well as on how it organises its Sustainable Urban Mobility Plan. The City of Gent and the City of Ljubljana employed peer reviewers to help them reflect on what they have achieved, and how they might do better in their Sustainable Urban Mobility Plans (see also example from BUSTRIP project).
Use of quality management systems and labels
Quality management systems (QMS) are designed to assess organisational processes and offer guidance on how to improve them. When a certain level of organisational quality is judged to have been achieved, a label or certificate is awarded. The most well-known form of quality management system is ISO9001, which evolved out of quality management primarily in the manufacturing industry, and so was initially designed for production processes.
More relevant to sustainable urban mobility planning might be the Common Assessment Framework, which is available free of charge to all EU Member States and is particularly aimed at the public sector.
Finally, some specific quality management systems that deal with certain aspects of sustainable mobility are currently available: Bypad for cycling (www.bypad.org), and MaxQ for mobility management (www.epomm.eu). The City of Lund in Sweden has applied MaxQ to improve the mobility management policy that sits within the wider framework of its well-known Sustainable Urban Mobility Plan, LundaMaTs.
Approaches to assess the quality of a city’s entire sustainable mobility policy are being developed in the IEE STEER projects Ecomobility SHIFT
(www.ecomobility.org/shift/), QUEST (www.quest-project.eu/) and ADVANCE (eu-advance.eu/).
Source: Tom Rye, Lund University