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Activity 10.3: Check progress towards achieving objectives


The aim of the SUMP Glossary is to provide a brief explanation of specialist words, terms and abbreviations relating to the subject of sustainable urban mobility planning. The Glossary has been prepared by the CH4LLENGE project and as a result, there is a particular focus on defining terms relating to the four key challenges of plan development studied by the project, namely: participation, cooperation, measure selection and monitoring & evaluation. It is envisaged that, over time, the international community of mobility practitioners will add to the content of the online Glossary and produce versions in different languages.
A simple structure has been followed so that users can search for words, terms and abbreviations in a standard alphabetic format. For each Glossary term, the following information is provided:
• a general definition and, where available, a specific definition relating to transport and mobility planning;
• an explanation of why the term is relevant to sustainable urban mobility planning; and
• references to sources.
The preparation of the Glossary, including the selection of terms and drafting of definitions, has been informed by a review of relevant reports, guidance documents and existing glossaries. The key reference is the European Union “Guidelines - Developing and implementing a Sustainable Urban Mobility Plan” prepared for the EC’s Intelligent Energy Europe (IEE) programme by Rupprecht Consult (January 2014) and therefore this has not been identified as a source throughout the document. The outputs of the CH4LLENGE project have also provided a principal source of information and the official documents can be found at www.sump-challenges.eu.

Please note that not all the explanatory text is taken directly from the listed sources. The authors have sought to take established definitions and information as the basis and explain these in simple terms and relate them to the context of sustainable urban mobility planning where this was not previously the case.

By Admin Eltis / Updated: 11 Nov 2015


The broader monitoringinfo-icon and evaluationinfo-icon arrangements have been defined before the plan is adopted (> Activity 8.1). With the implementation of the measures it is time to regularly apply the selected monitoring and evaluation tools and to check how much progress has been made towards achieving the objectives. The results of the evaluation will be needed to enable a “repackaging” of measures in order to achieve targets more efficiently and within the available budget (> Activity 11.1 Update current plan regularly). The reporting should ensure that the results of plan implementation that are actually measured feed back into the public debate, thus enabling all actors to consider and make corrections where necessary (e.g. if targets are achieved, measures appear to be contradictory, etc.).



  • Keep track of progress towards achieving the objectives.
  • Identify problems, bottlenecks and other challenges for on-time implementation.
  • Regularly inform stakeholders and citizens about progress of measureinfo-icon implementation.



  • Regularly monitor the progress of the implementation and the impact, in terms of outputs and outcomes (> Activity 8.1)
  • Include “hard” findings that show progress towards measurable objectives and indicators (e.g. reduction of particulate matter), as these will show you whether your measures have achieved what they were intended to.
  • Include “soft” findings that refer to implementation experiences, fulfilment of overall goals, levels of awareness etc., as these will be invaluable if you wish to replicate or modify the measure in another location in the future.
  • Regularly (every 1-5 years – depending on measures) evaluate the impacts of the measures or bundles of measures.
  • Publish an evaluation report targeted at citizens and politicians.


Activities beyond essential requirements

  • Include a “sanity check” in monitoring of the implementation, meaning that stakeholders, the public and possible peers from other cities should provide feedback on how the implementation responds to the agreed-upon objectives and targets of the Sustainable Urban Mobility Planinfo-icon.
  • Have the monitoring and evaluation carried out in a transparent way, preferably by an independent agency to guarantee neutrality, and applying the same indicatorinfo-icon set that was used throughout the previous steps. If this seems unrealistic (e.g. due to budget restraints), a self-monitoring and evaluation by authorities is a valid alternative.


Timing and coordination

  • After adoption of action and budget plan (implementation phase).



Implementation of measures continually monitored.
Impacts evaluated at regular intervals.
Evaluation report prepared and published.


Further information on monitoring and evaluation

See Activity 8.1 Arrange for monitoring and evaluation



Aachen, Germany: Monitoring implementation through regular status meetings

In the City of Aachen, different stakeholders meet quarterly as part of an ongoing monitoring process on the status of the implementation of measures in the field of environmentally-friendly mobilityinfo-icon.

Against the backdrop of the commencement of a clean air plan with 29 mobility-related measures at the beginning of 2009, a working group consisting of the city’s transport and environmentinfo-icon departments, the chamber of industry and commerce, the local public transport operator (ASEAG) and the regional transport association (AVV) was set up to monitor the implementation of the measures at quarterly meetings, during which the status of each measure is discussed and, in cases where the targetinfo-icon achievement is in doubt, contingency activities are set up. Apart from a system of continual reporting on implementation of the measures, the establishment of regular status meetings is a soft approach for low-cost and efficient monitoring during the implementation phase.

Source: Rupprecht Consult based on input from the City of Aachen


Vitoria-Gasteiz, Spain: Checking progress towards achieving objectives

The “Plan de Movilidad Sostenible y Espacio Público” (“Sustainable Mobility and Public Spaces Plan”) of the City of Vitoria-Gasteiz is one of the strategic projects which reflects the actions that must be taken in order to reach the city visioninfo-icon described in the Master Plan of Vitoria-Gasteiz 2015. It must accept the social responsibility for introducing and executing policies that contribute to a sustainable future with special emphasis on the battle against climate change and the need to promote social cohesion and of the creation of a compact city.

In order to check the progress towards achieving the objectives, a survey on the city’s urban mobility was carried out in 2011. This survey contributed to an understanding of the changes in the city since the introduction of the plan and to determining to what degree the mobility habits of the citizens have already changed. The survey consisted of two parts: in the first part, 4,000 telephone interviews were carried out to evaluate the Sustainable Mobility Plan. The second part of the survey focused on the aspect of mobility in relation to economic functionality (how do we get to work, etc.) and was carried out through direct interviews with 300 companies and 2,700 employees.

A survey performed in 2006 served as a reference point to compare how mobility has changed since the beginning of the Sustainable Mobility Plan. The datainfo-icon indicated that in the period between 2006 and 2011, the number of public transport users increased by 80%.

Sources: Kerstin Burckhart, IET Barcelona; Environmental Studies Centre, Vitoria-Gasteiz City Council www.vitoria-gasteiz.org/movilidad