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Hard-to-reach group


The aim of the SUMP Glossary is to provide a brief explanation of specialist words, terms and abbreviations relating to the subject of sustainable urban mobility planning. The Glossary has been prepared by the CH4LLENGE project and as a result, there is a particular focus on defining terms relating to the four key challenges of plan development studied by the project, namely: participation, cooperation, measure selection and monitoring & evaluation. It is envisaged that, over time, the international community of mobility practitioners will add to the content of the online Glossary and produce versions in different languages.
A simple structure has been followed so that users can search for words, terms and abbreviations in a standard alphabetic format. For each Glossary term, the following information is provided:
• a general definition and, where available, a specific definition relating to transport and mobility planning;
• an explanation of why the term is relevant to sustainable urban mobility planning; and
• references to sources.
The preparation of the Glossary, including the selection of terms and drafting of definitions, has been informed by a review of relevant reports, guidance documents and existing glossaries. The key reference is the European Union “Guidelines - Developing and implementing a Sustainable Urban Mobility Plan” prepared for the EC’s Intelligent Energy Europe (IEE) programme by Rupprecht Consult (January 2014) and therefore this has not been identified as a source throughout the document. The outputs of the CH4LLENGE project have also provided a principal source of information and the official documents can be found at www.sump-challenges.eu.

Please note that not all the explanatory text is taken directly from the listed sources. The authors have sought to take established definitions and information as the basis and explain these in simple terms and relate them to the context of sustainable urban mobility planning where this was not previously the case.

By Admin Eltis / Updated: 28 May 2019

Definition – A hard-to-reach groupinfo-icon is a group within society that is typically under-represented in the planning process or has limited capacity for involvement. These groups may include ethnic or language minorities, disabled people, young people, the elderly, people with low literacy levels, those who are uninterested in civic affairs and people who simply don’t think their participationinfo-icon will make a difference. In some cases, there may be overlaps between these groups meaning some stakeholders have more than one disadvantage which needs to be accounted for when creating opportunities for their participation (see also equityinfo-icon). Conversely, there are groups of stakeholders which are disproportionately easy to reach. These are groups which are eager to participate and which tend to have a louder voice in group discussions.

Relevance to SUMP – To correct the balance of citizeninfo-icon participation, it is necessary to make greater efforts to hear the views of hard to reach people and groups. The tailoring of communication and activities for each specific audience is important, as is the range of involvement methods offered. These should include participation formats which ensure the involvement of hard-to-reach groups – and accept that they may involve greater time and resourceinfo-icon requirements for the authorityinfo-icon leading SUMP preparation. For example, discussions on a one-on-one or small group basis can be developed to assure representation. Organisations which represent the interests of these groups can also provide valuable insights into how to engage such citizens.

Source: RTPI, 2006

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