Mobility Management at the Karlstad regional hospital

By News Editor / Updated: 29 Aug 2014

The central hospital of Karlstad was facing heavy parking problems and additionally extension plans. A mobility management process was used to reorganise the mobility of the hospital towards sustainable transportation solutions. The concept has been implemented in 2003.

Background & Objectives

Central Sjukhuset I Karlstad - Karlstads Central Hospital - CSK - is the city’s largest workplace, with about 3.000 employees. In spite of the fact that there were more than 1.000 parking lots, there was a lack of parking space. Because employees found to few parking possibilities, they started using the parking lots usually reserved for patients and visitors.
A bus line, which had been implemented to improve the situation has not been successful due to missing publicity work. In 2003 a decision to centralise the hospitals of Karlstad at CSK was taken. This was used to start a mobility management for the hospital with the following objectives:

  • to increase access to the hospital for the different groups whatever the means of transport used
  • to decrease crowding and queuing
  • to improve local air quality
  • better cost effectiveness
  • decreased costs for hospital units
  • that staff, both long-standing and new, stay on
  • that the image of the hospital and its leadership improve
  • health gains for commuters


An analysis of the status quo at the beginning in 2003 showed that many employees living nearby the hospital came by car to work. The following measures were taken in the framework of a mobility plan for decreasing car transportation:

  • New parking scheme with charges regulated by electronic equipment, smart card
  • Information and mobility management activities; appointing a mobility management officer
  • Discounted PT tickets paid on a monthly basis through employees’salary
  • New policy for staff journeys during work hours
  • Web based system for on-duty car booking; priority for car pooling
  • New bicycles for short staff journeys
  • Company bicycle facilities; better parking conditions, bicycle service station
  • Purchase of green vehicles for on-duty journeys
  • A scheme for measuring air quality
  • Information through hospital including: Intranet, leaflets, campaigns


One important conclusion is that regulation of parking areas is necessary to prevent parking by people living close to the hospital. Moreover, transparency and regular information activities are crucial for the success of a new parking organisation and for coming nearer the goal of sustainable mobility. Very importantly, changes in mobility behaviour have to be based on a push and pull concept. And last but not least, it is essential to conduct a dialogue with all partners involved, e.g. the unions and representatives from different clinics.
The measures helped to reduce CO2 emissions by at least 30 to / year.
The next measure has already started. This is the development a mobility centre in the main entrance of the hospital.


Mobility management
Hasse Zimmermann
Claus Köllinger
measures - awareness raising
MM for cities & Regions
MM for employers
Mobility plans / Travel plans
user groups - commuters
26 Feb 2007
29 Aug 2014