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Contact: Burtscher Siegfried
Views:1573 Posted:April 2005
User rating: Last update:October 2011

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YOYO Ruf-Bus (Austria, Feldkirch)

Since late August 2002, the YOYO ruf-Bus has been in service in the Oberes Rheintal region as an additional PT option in the evenings and at night.


The YOYORuf-Bus was initiated as YOYO taxi-bus by the Verkehrsverbund Vorarlberg Gmbh (VVV) PT network in cooperation with a taxi company and the local authorities association Oberes Rheintal. The idea was developed within the framework of the competition “Innovative Mobility Services” and was one of nine projects judged by the expert jury to be worthy of sponsorship. The project has since been realized.


Since late August, 2002, the YOYORuf-Bus has been in service in the Oberes Rheintal region as an additional PT option in the evenings and at night.

Through YOYO, the communal taxi (Anrufsammeltaxi AST) is integrated into the public transport system, thus providing easier access to environmentally friendly means of transportation.

The central element is a standardized fares system which follows the example of PT rates. The new navigation and dispatch system allows for easier cooperation between AST and PT and facilitates a joint fares system.

Analysis data and characteristics provided automatically every month help optimize dispatch.


In comparison with the previous AST systems in Vorarlberg, the YOYORuf-Bus has clearly improved the quality of this service.

Especially young people avail themselves of the YOYORuf-Bus, which is most frequently used on Fridays and Saturdays.

The biggest challenge has been, and continues to be, the cooperation with taxi companies. So far, only one such company is taking part in the project.

The participating local authorities are in charge of the YOYORuf-Bus and serve as the taxi company’s client.

The tasks to be solved in the near future include the optimization of the system and the complete conversion to digital dispatching.

At the moment, the focus is on providing cheaper fares and extending the service to other time periods with low PT availability.

In this case, the taxi-bus may also take the place of less-used bus routes.

More information under http://www.meinbus.at/upload/file_35_3139.pdf

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This Case Study is part of the European urban mobility and transport best practice collection from Eltis - www.eltis.org.