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Wroclaw teaches its senior citizens to use ticket machines (Poland)

By Raf Canters / Updated: 01 Aug 2014
The public transportation company of Wroc?aw (MPK) has arranged workshops for older users of the city’s trams and buses. The objective is to encourage them to use ticket machines in vehicles and on the streets.

The first course took place on the 4th of July and subsequent ones will be organised during the holidays and in autumn. Workshops are taking place on a special MPK bus, made available at a specific location. The agenda of the workshops includes learning the use of:
  • a mobile ticket machine
  • a fixed ticket machine
  • why it is important to use ticket machines.

The fears older people report to have regarding the machines include; they are afraid of damaging the unit, losing their bank card, buying a wrong ticket resulting in paying a penalty when inspected, or drawing attention to themselves while they can’t manage using the device.

The participants of the workshops receive printed manuals and applications to obtain the so called urbancard. The teaching staff are the employees of the MPK of Wroc?aw, the Transportation Department of the Wroc?aw Medical University and the Polish Mint, operating ticket machines in Wroc?aw.

Source and more information (in Polish only): http://www.tuwroclaw.com
Collective passenger transport
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